MAKING PRE-LOVED RE-LOVED ONE ITEM AT A TIME

LEARN MORE ABOUT OUR CONSIGNMENT SERVICES

We are delighted to accept selected items (please note, that we don’t take sunglasses, shoes or clothes) from the following renowned brands:

HANDBAGS & ACCESSORIES

  • Hermès 
  • Chanel 
  • Louis Vuitton 
  • Dior 
  • Bottega Veneta 
  • Fendi 
  • Goyard 
  • Gucci 
  • Prada 
  • Van Cleef & Arpels 
  • Yves Saint Laurent 

 

WATCHES

  • Rolex
  • Cartier
  • Audemars Piguet
  • Patek Philippe
  • Vacheron Constantin
  • Omega
  • Breguet
  • Hublot
  • Breitling
  • Panerai
  • Others, please ask

To submit an item for our consideration, please provide as detailed information as possible and photographs of your item through our form here. Our team of experts will carefully review your submission to ensure it meets our high standards and get back to you with a price estimate along with further steps. 

Please see our guide below on how to take photos for your consignment form submission.

Once we receive your item, it will undergo a thorough authentication process and condition inspection in order to finalise the selling price. Please read more below. We guarantee 100% authenticity for all of our products. Our experienced team of experts meticulously authenticates each item through a detailed process before it is accepted into our store. We are proud to be Entrupy-verified resellers, utilising the leading authentication software based on Artificial Intelligence, developed by data scientists. While Entrupy may not cover every item—like jewellery or specific handbag styles—we take authentication seriously. Every piece is carefully vetted by our team, and when needed, we collaborate with trusted third-party experts to ensure authenticity.

Please note, that if an item does not pass our quality control or is deemed inauthentic, it is the owner's responsibility to arrange for collection and cover the authentication fee. For Hermes bags the fee is 150€ and for other items the fee is 55€. 

For further information, don’t hesitate to contact us at contact@luxuryhelsinki.fi. We're here to make your luxury consignment experience seamless and rewarding.

  • A – Excellent: An item in excellent condition has been rarely used and shows no significant signs of wear.

  • B – Great: An item in very good condition has been used slightly and only exhibits minor visible signs of wear.

  • C – Very good: An item in good condition has been used frequently but well-maintained; it shows only mild or moderate signs of wear.

  • D – Good: An item in fair condition has been regularly used and shows noticeable signs of wear both internally and externally.

We will notify you once the product is sold by sending you a Purchase Receipt for signing. Please note that this notification may be delayed by a few days due to the following reasons:

  1. 14-Day Exchange and Return Policy:
    Under Finnish law, online purchases include a 14-day exchange and return period, which begins on the date the item is delivered to the buyer.
  2. Bank Transfer Payments:
    Some buyers choose to pay via bank transfer. To accommodate this, we allow up to 7 days for the payment to be completed. Orders are shipped only after the full payment has been received.
  3. Shipping Times and Customs:
    Since we ship items worldwide, delivery times can vary significantly, especially when customs clearance is required. The 14-day exchange and return period starts only once the buyer receives the item.

Due to these factors, we are unable to release the funds to the seller immediately. This ensures that we can process any potential returns without requiring sellers to refund payments already received.

You can expect the proceeds from the sale to be deposited into your account within 14 working days after you sign the Purchase Receipt. Alternatively, you can opt for a Gift Card instead of a bank transfer. If you choose this option, we will add 5% extra to the Gift Card value compared to the payment amount. The Gift Card will be valid for 24 months. However, if the item is returned within the permitted return period after payment has been made to you, we will promptly notify you to arrange the next steps.

For any inquiries or assistance, please feel free to reach out to our customer service team via contact@luxuryhelsinki.fi. We are here to help you with any questions you may have. 

Thank you for choosing Luxury Helsinki! 

HOW TO TAKE

PICTURES

To help us provide the most accurate price estimate, please take clear photos of your items in natural lighting. Be sure to include all accompanying items, such as boxes, dust bags, and receipts. The more detailed and well-lit the photos, the better we can assess the value.