This Privacy Policy governs the manner in which Luxury Helsinki Oy, a limited liability company registered and operating under the laws of Finland, Business ID: 3439033-4, collects, uses, maintains, and discloses personal information collected from customers (“Users” or “You”) of the

1. Data Controller Information
Luxury Helsinki Oy
Rikhardinkatu 2 00130 Helsinki Finland

2. Types of Personal Data Collected
We may collect the following types of personal information from our customers:

  • Name

  • Address

  • Email address

  • Phone number

  • Payment information (credit card details, billing address, etc.)

  • User-generated content (reviews, comments, etc.)

  • IP address

  • Browser type

  • Device information

  • Website usage data through cookies and similar technologies (please see our Cookie Policy for more details).

  • Purposes of Data Collection and Use

3. We collect and process personal data for the following purposes:

  • To process and fulfill customer orders and purchases.

  • To provide customer support and respond to inquiries.

  • To send marketing communications with your explicit consent.

  • To improve our products and services.

  • To analyze website usage and enhance user experience.

  • Legal Basis for Processing Personal Data

4. How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

5. We rely on the following legal bases for processing personal data:

  • Contractual necessity to fulfill orders and provide services.

  • Your explicit consent for marketing communications.

  • Compliance with legal obligations, such as tax and accounting requirements.

  • Legitimate interests, such as website analytics and improvements, unless overridden by your rights and interests.

6. Data Retention
We will retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Sharing Personal Data with Third Parties
We may share personal data with the following third-party service providers to facilitate our business operations:

  • Payment processors to process transactions securely.

  • Shipping partners to deliver your orders.

  • Marketing platforms to send promotional materials (with your explicit consent).

  • Productivity and communications services such as Google Suite, Intercom etc.

We may also disclose personal data if required by law or to protect our rights and interests.

8. Customer Rights
You have the following rights regarding your personal data:

  • Right to access: You can request a copy of the personal data we hold about you.

  • Right to rectification: You can correct any inaccuracies in your personal data.

  • Right to erasure: You can request the deletion of your personal data under certain circumstances.

  • Right to restrict processing: You can request limitations on how we process your personal data.

  • Right to data portability: You can receive a copy of your personal data in a structured, machine-readable format.

  • Right to object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

  • Right to withdraw consent: If you have provided consent for specific processing activities, you can withdraw it at any time.

  • To exercise these rights, please contact us using the information provided in Section 1.

9. Security Measures
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction.

10. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website. Please refer to our Cookie Policy for detailed information about the types of cookies we use, the purpose of their use, and how you can manage your cookie preferences.

11. Updates to the Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly.

12. Contact Information
If you have any questions or concerns regarding this Privacy Policy or our data processing practices, please contact using the info mentioned above.