Once we receive your item, it will undergo a thorough authentication process and condition inspection in order to finalise the selling price. Please read more below.

AUTHENTICATION AND QUALITY CONTROL
We guarantee 100% authenticity for all of our products. Our experienced team of experts meticulously authenticates each item through a detailed process before it is accepted into our store. We are proud to be Entrupy-verified resellers, utilising the leading authentication software based on Artificial Intelligence, developed by data scientists. While Entrupy may not cover every item—like jewellery or specific handbag styles—we take authentication seriously. Every piece is carefully vetted by our team, and when needed, we collaborate with trusted third-party experts to ensure authenticity, giving you complete peace of mind with your purchase.

Please note, that if an item does not pass our quality control or is deemed inauthentic, it is the owner's responsibility to arrange for collection and cover the authentication fee (55-150€, depending on the bag).

For further information, don’t hesitate to contact us at contact@luxuryhelsinki.fi. We're here to make your luxury consignment experience seamless and rewarding.

CONDITION GRADES

• A – Excellent: An item in excellent condition has been rarely used and shows no significant signs of wear.
• B – Very Good: An item in very good condition has been used slightly and only exhibits minor visible signs of wear.
• C – Good: An item in good condition has been used frequently but well-maintained; it shows only mild or moderate signs of wear.
• D – Fair: An item in fair condition has been regularly used and shows noticeable signs of wear both internally and externally.
   

IMPORTANT NOTE
We get a high amount of interest in our consignment services. Please note, that if you do not hear from us within a week (7 days), you can assume that unfortunately we are not interested in your item. Thank you for choosing Luxury Helsinki!