We are pleased to provide complimentary worldwide shipping via DHL. Every shipment is fully insured for your peace of mind, allowing you to await your purchase with complete confidence. Once your order has been dispatched, you will receive an email confirmation with full tracking information.

Orders are shipped on business days, with domestic deliveries typically arriving within 3–5 business days.
Alternatively, you may choose our Showroom collection service and personally collect your purchase from our Helsinki showroom at a time convenient for you.

Please note that any applicable export or customs duties are the responsibility of the client. In addition, any fees incurred for uncollected packages will be charged to the client.

At Luxury Helsinki, every piece we offer is chosen to embody genuine craftsmanship and enduring value. To uphold this promise, each item undergoes a thorough, multi-step authentication by our in-house specialists and, when needed, verification by trusted third-party experts such as Entrupy and Bababebi.

We present only pieces whose authenticity we are fully confident in. Every item also carries our Luxury Helsinki Authenticity Guarantee, giving you complete peace of mind. In the unlikely event an item is ever proven inauthentic, we will promptly cancel the transaction and issue a full refund.

Please note that we are an independent reseller with no affiliations to the brands we sell. All copyrights remain the property of the original brand owners.

Your payment with Luxury Helsinki is always secure, with a selection of options designed for your convenience. In our online boutique you may settle your purchase by invoice, bank transfer, credit card (including American Express), or Klarna. Klarna also offers flexible plans of up to 36 monthly instalments — simply select Klarna at checkout to view the options available for your order.

At our Helsinki Showroom we additionally accept cash payments up to 9,900€. For added flexibility, our Luxury Helsinki Layaway Plan allows you to reserve your dream piece and pay over up to 100 days with no extra fees.

Customers with a Finnish social security number can also benefit from Resurs Bank instalment plans, with financing available for purchases up to 6,000€. Applications can be completed online, by phone when placing your order, or in person at our Showroom.

For full details on all payment options, please see here.

All of our pieces are thoughtfully priced by our expert team to reflect their true current market value. Iconic items such as Hermès handbags may command two to three times their original retail price because of their exceptional demand and exclusivity.

If a particular piece has caught your eye, you are warmly invited to submit a reasonable offer — we’ll be delighted to present your proposal to the owner for consideration.

Your item will be delivered beautifully gift-packed. If you have any special requests—such as expedited delivery, delivery in-person or a personalised note—please contact us via our Luxury Concierge before placing your order so we can assist you.

For Showroom pickups, items are not gift-packed by default to allow you to inspect them, but we are happy to prepare them as a gift if you let us know in advance.

If you need any further assistance, our team will be delighted to help. For full contact details, please click here, or start a live chat by selecting the icon in the bottom-right corner.